E-mail: info [at] kerssemakers [dot] com
Telephone: + 31 45 541 95 87
Mobile phone: + 31 6 53 40 12 31
Fax: + 31 45 541 94 81
We speak English
Wir sprechen Deutsch
Wij spreken nederlands,
et un petit peu français.
Van Alphenstraat 30
NL- 6416 EE Heerlen
We sell only via the internet,
pick-up by appointment only.
K.v.K. Zuid-Limburg 16077113
We comply to the Terms and Conditions of Stichting Webshop Keurmerk
Download conditions as pdf
Download conditions as doc
Within 14 days after receipt of the books, please contact us per e-mail, phone or fax before you send back the item(s). Refunds will be paid immediately after receipt of the return or proof of shipment, without extra costs and in the same way as the payment was received, unless otherwise agreed.
After having received the product, the Consumer has a 14-day cooling-off period Read more...
Download the withdrawal form
We do not sell, rent, swap or otherwise share our mailing lists with external organizations. Any personal information you provide to www.kerssemakers.com will not be disseminated to third parties outside of our organization. Credit card information will not be stored on our servers but will deleted after each transaction.
Frequently asked questions
How is the condition of the books?
I want to have more info about the book(s) before ordering, is that possible?
In what currency are you prices?
What payment options do you provide?
Must I order through your website?
When should my order arrive?
How much is shipping and delivery?
What if my order is later than expected?
What about customs?
What if I regret my purchase?
Do you have a complaint?